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🧠 Knowledge Wins

🧠 Knowledge Wins

The next AI advantage isn’t the tool, it’s what you feed it.

David Grove
July 26, 2025

We benchmarked new no-code builders, Cloudflare edge functions, GitHub’s latest workbench, and OpenAI’s new “Agent Space.” Verdict: ease of use is solved; relevance is not. A lightning-fast LLM trained last month will still hallucinate if it can’t see yesterday’s moisture map. Your photos, invoices, and “Bob-knows-best” tweaks remain the real edge.

📡 Field Signals — Week of 26 July 2025

1️⃣ ChatGPT “Agent Space”: Your Browser-Side Superintendent

OpenAI rolled out agent mode for Plus, Pro, and Team users. The agent opens a virtual browser, clicks links, fills forms, and chains steps, e.g., pull a spec sheet → draft an adjuster email → attach photos. Users stay in control; the agent must ask before doing anything consequential.

Bottom Line for Your Business: This could automate your after-hours vendor sourcing or client follow-ups, saving you hours each week.

Restoration Angle:

Job-site Use	How the Agent Helps
Vendor sourcing after hours	Scrapes supplier sites, checks stock, drafts a PO.
Punch-list follow-ups	Reads yesterday’s notes, emails the client, schedules revisit.
Marketing catch-up	Mines your blog archive, drafts LinkedIn recaps while you’re on-site.

Reality check: Early testers report mis-clicks and slow runs. Keep a human approval step.

2️⃣ A New Way to Market Your Data Security

When you’re bidding on a commercial job, especially for clients in healthcare or finance, data security is a major concern. Cloudflare just gave you a powerful new way to stand out. By default, it now helps you block AI bots from scraping your site, giving you a concrete answer to the question: "How do you protect our data?"

Bottom Line for Your Business: This is a simple switch you can flip to protect client data and give you a key talking point to win commercial bids.

How to Pitch It to Clients:

Client's Pain Point	The AI-Powered Fix	Your Pitch
"How do we know our project photos & data are safe?"	Use Cloudflare to block bots from accessing your private client galleries.	“Our client portals are secure. We use network-level controls to ensure your project data isn’t scraped or used to train AI models.”
"Do you meet our compliance needs (e.g., HIPAA)?"	Cloudflare's tools offer edge-encrypted storage and Zero-Trust access.	“Yes. Our digital infrastructure is built on a network with HIPAA-compliant controls, so your sensitive files are protected.”

3️⃣ GitHub Spark: Prompt-to-App in Minutes

Now in public preview, GitHub Spark turns plain-language ideas into a full-stack app and a live preview, no config needed. This means you can create simple, custom tools for your business without hiring a developer.

Bottom Line for Your Business: You can now create simple, custom tools for your specific needs (like a pack-out calculator) without hiring a developer.

Quick Wins for Restoration:

Pack-out calculator – Spark can build the app interface for your team and the database to store the information; you just provide your cubic-foot formulas.
Moisture-tracking dashboard – It can generate a simple dashboard with charts that you can deploy to a private webpage for your team.

🧰 Pro Tip of the Week

Use your phone’s voice-to-text to dictate job notes after a site visit. Then, copy the text into ChatGPT and use this prompt: "Turn these notes into a professional daily log entry for an insurance adjuster." It can save you 30 minutes of paperwork at the end of the day.

✅ This Week’s 5-Minute Action Plan

[ ] Flip Cloudflare’s AI settings—Block bots on sensitive paths to protect client data.
[ ] Pilot one Agent task—Start small. Ask it to turn your moisture logs into a Friday summary email.
[ ] Spin up a Spark prototype—Use the prompt: “Create a job board with drag-and-drop stages for water-damage projects.”
[ ] Keep capturing what you know—Your photos, voice notes, and SOPs are your real advantage.

The Final Take

AI tools are finally simple enough for anyone to use. What remains scarce is trusted, well-organized knowledge. Lock down what’s proprietary, surface what’s useful, and let the ever-easier tech do the rest.

P.S. See You There?

Will and I are looking forward to connecting with many of you at The CORE Collective: Restoration Ai event. It's a great opportunity to talk about how this tech is really changing the game on the ground. If you're going to be there, let's catch up.

If you haven't registered yet, you can learn more here: The CORE Collective: Restoration

All the best,

Dave